Privacy Policy

What is personal data?
Personal data means information about an individual that can identify that individual, directly or indirectly, but does not include information about the deceased in particular.

Types of personal data we collect
We will collect the following personal data:

1. Personal data, such as name, age, nationality, date of birth, age
2. Contact information, such as address, contact location, phone number, email
3. Account information, such as payment details and bank accounts
4. Transaction information, such as service history, trading history
5. Personal data, such as user name, password, orders, your interest in various services of the service provider
6. Technical data, such as Google Analytics, computer location identification numbers (IP addresses), login information Usage data and settings (log)
7. Marketing data, such as your satisfaction with the service received and your opinion on the service of the personnel
8. Images

Sources of personal data
We receive your personal data from 2 channels as follows:

1. We receive personal data directly from you. We collect your personal data from the service process as follows:
   1. When you register an account to use our services or when you submit a request to exercise various rights with us
   2. When you subscribe to receive advertising media or marketing information from us
   3. From your voluntary participation in the questionnaire
   4. From collecting your platform usage data via browser cookies
   5. From your inquiries or via email or other communication channels such as telephones so that the service provider can contact you back
   6. When you click to purchase services or products from us
   7. When you log into your user account on our platform Or other related applications such as Facebook and Google
2. We receive your personal data from third parties as follows: Email & Password Login, Facebook Login, by receiving information when you register for the system or access the system through third-party channels

Purpose of data processing

1. We collect your personal data for the purpose of organizing a database for analysis and offering benefits according to your interests
2. We collect your personal data for the purpose of making payments for services or products you purchase in the system
3. We collect your personal data for the purpose of receiving information after the service, such as asking for information, expressing opinions after the service, or submitting complaints to the service provider, etc.
4. We collect personal data to verify your identity as the only person to access your account
5. We collect your personal data for market research and managing the relationship between service providers and service users
6. We collect your personal data to comply with the law and government regulations
7. We collect your personal data to comply with applicable regulations applicable to the service provider, including allowing the service provider to transfer personal data to the service provider's business groups and partners, data processors, or any entity with a contract with the service provider.

Personal Data Processing
Once we receive your personal data, we will do the following:

1. Collected by recording in the computer system used in the service, including self-serve, Google Cloud Platform
2. We will use your personal data collected in the operation of the Company for the purposes specified in the section "Purpose of Data Processing".
3. The Company will disclose the data to employees under the Company's employment contract who have duties related to the data, disclosed on the Company's platform Or social media channels for advertising In addition, we may need to send your personal data to credit bureaus for verification and may use the results of such verification for fraud prevention.

Storage and retention period of personal data
Storage of personal data
The controller retains your personal data as follows:

1. Personal data that the company stores will be in the form of soft copies.
2. Personal data will be stored on the company's equipment, including computers and mobile phones of the company, including data storage on the computer system, including self-serve, Google Cloud Platform.
3. The storage period is according to the topic "Period of processing personal data"

Data Retention Period

Data Subject Rights
You have the following rights:

You can contact our DPO or our Data Controller to exercise your rights (contact details are provided in the “Contact Us” section below). Alternatively, you can read the terms and conditions Exceptions to the exercise of various rights can be found in the Personal Data Protection Practices (TDPG2.0) and the Ministry of Digital Economy and Society website at http://www.mdes.go.th
However, you do not need to pay any expenses for exercising the above rights. We will consider and notify you of the results of your request within 30 days from the date we receive such request.

Submitting a request for personal data management
If you wish to submit a complaint for the management of your personal data, including requesting access to personal data, correcting personal data, withdrawing consent for personal data, and submitting comments on the service, you can contact the Personal Data Protection Officer as detailed in the "Contact Channels" section.

Marketing Promotion Activities
During the use of the service, we will send you information about marketing activities and promotions, products, and services that we think you may be interested in in order to provide services to you effectively. If you have agreed to receive such information from us, you have the right to withdraw such consent at any time. You can revoke your consent to receive information.

What are cookies?
Cookies are text files placed on your computer to store details of your internet usage logs or website browsing behavior. You can learn more about Cookies from https://www.allaboutcookies.org/

How do we use cookies?
We collect website visit information from all visitors via cookies or similar technologies. We use cookies to improve the efficiency of accessing our services via the internet, including improving the efficiency of using the platform. It will be used for the following cases:

Types of Cookies We Use
Our website consists of the following Cookies:

Cookie Settings
You can set your browser to reject the use of cookies. The steps to manage are as follows:
For Safari users

For Google Chrome users

For Internet Explorer users

1. Right to be informed: You have the right to be informed when your personal data is being stored, including details such as how it is being stored and for how long.
2. Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data that you have given us, for as long as your personal data is with us.
3. Right to access your personal data: You have the right to access your personal data and request that we provide you with a copy of it. This includes requesting that we disclose the sources of personal data that you have not provided us with.
4. Right to rectification: You have the right to request that we rectify inaccurate or complete incomplete data.
5. Right to erasure: You have the right to request that we erase your data for certain reasons.
6. Right to restriction of processing: You have the right to restrict the use of your personal data for certain reasons.
7. Right to data portability: You have the right to transfer your personal data to another data controller or to yourself for certain reasons.
8. Right to object to the processing of your personal data for certain reasons.
   1. To allow you to log into your account on our platform continuously and securely
   2. To record your platform usage data, organize the content, including the platform format that you have set.
   3. To study your platform usage and visit behavior, to adjust the content to match your interests and better meet your needs.
   4. To study the overall behavior of visitors to the platform. And to develop it to be easier, faster and more efficient to use.
   1. Functionality Cookies: Cookies that support the operation of the platform. They are used to remember what you choose or set on the platform, including presenting more personalized and relevant information, such as your account name, language, fonts and platform format.
   2. Advertising Cookies: Cookies for advertising. They are used to remember what you have visited and how you use the platform. In order to present products, services or advertising media that are relevant and match your interests. And used to evaluate the effectiveness of various advertising campaigns.
   3. Strictly Necessary Cookies: Technical cookies are a type of cookie that is necessary for the use of the platform. Allows you to access information comprehensively and safely.
   4. Performance Cookies: Cookies to measure the performance of the platform. This type of cookie stores anonymous information of platform visitors and analyzes the number and behavior of visitors. To improve the efficiency of the platform and better meet the needs of users.
   5. Third-party Cookies: These cookies are set by third-party service providers, such as Google Analytics.
   1. Go to the Safari application and select “Settings”.
   2. Select “Privacy” and manage your cookie usage data according to your needs as follows:
      1. Select “Prevent cross-site tracking” to disable tracking of cookies and website data.
      2. Select “Block all cookies” to prevent third-party websites and advertisers from storing data on your computer.
      3. Select “Manage website data” To see which websites store cookies and your data
   1. Sign into Google Chrome on your computer and select “Settings” at the top right
   2. Select “Advanced” Below
   3. Select “Settings & Security”
   4. Select “Site Settings”
   5. Click “Cookies”
   6. To disable cookies, select “Turn off allowing websites to save and read cookies”

   Privacy Policy of Other Websites
   This Privacy Policy applies only to our services and use of our website. If you click on a link to another website, even through a channel on our website, you must study and comply with the privacy policy that appears on that website, which is completely separate from our website.
   
   Changes to the Privacy Policy
   We will review the Privacy Policy regularly to comply with the practices and relevant laws and regulations. If there are any changes to the Privacy Policy We will notify you of any changes by posting the information on our website as soon as possible. This Privacy Policy was last revised on 11/05/2020 and will be effective as of 11/05/2020.
   
   Contact Information
   
   Details of Regulatory Authority
   In the event that our employees or related persons violate or fail to comply with the law regarding the protection of personal data, you may file a complaint with the regulatory authority as follows:
   Name: Office of the Data Protection Commission
   Personal
   Contact location: 7th floor, State Administration Building, Government Complex, 80th Anniversary Celebration, Chaeng Watthana Road, Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210
   Contact channel: (+66) 02-142-2233

    

   Data Processing Information Document (short form)
   Personal data to be processed
   Details are shown in the Personal Data Protection Policy, Topics “Personal data we collect” and “Period of data storage” Purposes and bases for data processing are shown in the Personal Data Protection Policy, Topics “Purposes for data processing” We process your personal data under the following bases:

    

   Once the personnel have received your consent, they will forward it to the data management department for further action.
   However, the service provider cannot collect your personal information without consent, except for the following purposes

   1. When logged into Internet Explorer, select “Settings”
   2. To delete cookies:
      1. Select “Security”
      2. Select “Delete Browsing History”
      3. Select “Cookies and website data” And press “Delete”.
   3. To delete cookies:
      1. Select “Tools”.
      2. Select “Internet Options”.
      3. Select “Privacy”.
      4. Press “Advanced” and choose to allow or block cookies.
      1. Contractual performance includes sending receipts to users via email after purchasing services from the Company. Or transferring money to the user's bank account And other contracts that the owner of the personal data has made with the company
      2. Consent As you have given consent when applying for the service. However, if you wish to withdraw your consent, you can do so as follows. You can withdraw your consent to use or disclose your information for any purpose or manner specified above at any time, including requesting to delete or anonymize your personal information by contacting the personal data protection officer specified above. The guidelines for withdrawing consent include:
         1. Electronic channels, such as email or website
         2. Verbal notification, such as telephone or face to face with personnel
         3. Written notification

      Sources of personal data
      We receive your personal data in the following cases:

      Personal Data Processing
      Data Processing
      Details are provided in the Privacy Policy, under the heading “Personal Data Processing”
      Personal Data Retention
      Details are provided in the Privacy Policy, under the heading “Personal Data Retention”
      Rights of Data Owners
      Details are provided in the Privacy Policy, under the heading “Rights of Data Owners”

       

      1. For essential benefits To prevent or prevent harm to a person's life, health or body
      2. To compile historical documents, archives, research or statistics
      3. To comply with a contract to which the data subject is a party
      4. To carry out government regulations or laws, or to exercise state powers by the personal data controller
      5. For the legitimate interests of the service provider, the personal data controller or other legal entity, unless such interests are less important than the fundamental right to provide personal data
      6. For the public interests of the personal data controller
         1. When you access or use our website, register or register a user account with us
         2. When you submit a form, including an application form or other forms related to our products and services, whether online or in paper form
         3. When you enter into any agreement or provide any other documents or information related to your interactions with us, or when you use our products and services
         4. When you contact us, such as by telephone (which will be recorded) Letters, faxes, meetings, social media platform contacts and emails
         5. When you use electronic services or use our website services, including but not limited to using cookies, which we may deploy when you access the website
         6. When you conduct transactions through our services
         7. When you provide comments or submit complaints to us
         8. When you register, enter into contracts, participate in competitions and/or promotional activities, including promotional activities with our partners or group companies
         9. When you use or request the use of services related to our external service providers, such as payment, logistics services, etc.
         10. When you visit or use the websites and applications of our partners or group companies
         11. When you visit or use the websites and applications of third parties related to our services
         12. When you install applications on your computer, phone or other device To access our services
         13. When you connect your account to a third-party website or application
         14. When you submit your personal data to us for any reason